After Sales Customer Service Representative, Manila

WE ARE HIRING!

Company: CNX (Concentrix)

Account: Telco

Site: Clark, Pampanga & Alabang

Salary Package: 20,000- 25,000

Work Set-up: On-site

Schedule: Shifting

Employment Type: Full-time Job

Job Description:

The Telco Representative handles customer inquiries related to mobile, internet, or cable services, providing accurate information and excellent customer support.

Key Responsibilities:

- Answer customer inquiries via phone or chat

- Resolve billing, technical, or service-related concerns

- Provide accurate information about products and services

- Ensure customer satisfaction and proper documentation

Qualifications:

- High School Graduate (Old Curriculum)

- Senior High School Graduate

- College Graduate or Undergraduate

- No work experience required

- No BPO experience required

- With good communication skills

Interested applicants are welcome to apply!