Restaurant Manager, Manila

The L10 In-Charge / Branch Head (PIC) at Sushi ZEN Manila

The core philosophy of this role is standardizationoperating the store through data and SOPs rather than intuition.

Key Responsibilities

Total Operations & QSC: You are the final shield for Quality, Service, and Cleanliness. You ensure the store looks, cleans, and tastes exactly as the brand intends, regardless of who is on shift.

Financial & P&L Management: You own the stores Profit & Loss statement. This includes driving sales through Local Store Marketing (LSM) and upselling, while strictly controlling Labor Costs (scheduling) and Food Costs (waste/theft).

Cash & POS Integrity: You oversee all financial transactions, from petty cash and cashless payments (QRPH/Credit) to bank deposits and Z-reports. You are responsible for any cash discrepancies.

People Leadership: You develop the L9 and L8 staff using factual performance records. The role requires "standard-based" coachinggiving feedback based on company rules rather than personal emotions.

Risk & Food Safety: You manage the stores HACCP compliance and staff health. You are the point person for all audits (internal and external) and must ensure all records are "audit-ready" at all times.

Digital Communication: High reliance on tech tools like Slack, Confluence, and Excel. You are expected to be "IT literate," using these tools to find information independently and report facts clearly in English.

 Required Mindset

Systems-Driven: Ability to build a store that runs smoothly even when you aren't there.

Fact-Based: Communicating and managing based on data and documentation.

Proactive: Identifying "abnormalities" early and escalating them before they become crises.