Sales Coordinator, Manila

Sales Coordinator

A Sales Coordinator plays a crucial role in supporting the sales team and ensuring smooth operations within the sales department.

Key Responsibilities

• Administrative Support
• Handle sales paperwork, including quotes, contracts, and other forms.
• Organize and maintain customer databases and records.
• Prepare data entry tasks to aid in sales reports and sales performance.
• Customer Interaction
• Communicate with customers regarding booking status, deliveries, and pick-up schedule availability.
• Respond to customer inquiries and resolve issues or concerns promptly.
• Coordinate with customers to ensure bookings are processed correctly and delivered on time.
• Sales Team Support
• Assist the sales team with scheduling meetings, appointments, and follow-ups.
• Coordinate sales training and product information updates for the team.
• Help manage sales documentation, presentations, and proposals.
• Booking Processing & Follow-Ups
• Process customer bookings, track booking/delivery status, and coordinate with relevant departments.
• Work with other departments (e.g., operations and finance) to ensure bookings are fulfilled.
• Ensure timely delivery of bookings and services.
• Sales Reporting & Analysis
• Generate reports on sales trends, forecasts, and performance metrics.
• Assist in developing sales strategies and tracking progress toward goals.
• Maintain accurate records of sales activities and customer interactions.
• Coordination & Collaboration
• Act as a liaison between the sales team and other departments such as operations, finance, and management.
• Assist in managing relationships with internal and external clients.

Key Skills

• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Proficiency in office software (Excel, Word, etc.)
• Problem-solving and attention to detail
• Ability to work under pressure and meet deadlines

Qualifications

• Bachelors degree in business, marketing, or related fields may be preferred
• Previous experience (2-3 years) in sales or customer service is REQUIRED

Job Types: Full-time, Permanent