Philippines

Customer Service Representative, Manila

Customer Service Representative, Manila
Description
Description
  • Interact with customers via phone, email, and chat to resolve inquiries and issues.
  • Provide accurate product information and support to enhance customer satisfaction.
  • Maintain records of customer interactions and process customer requests efficiently.
  • Collaborate with team members to improve service processes and resolve complex issues.
  • Contribute to the development of customer service guidelines and best practices.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years in customer service or related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Paco BPO & KPO category on Locanto.

Right now, this is the only ad posted in this category in Paco.

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