Call Center Agent, Manila

Were hiring Call Center Agents(Outbound Focus) to lead outbound sales efforts and help businesses adopt industry-leading Microsoft software solutions. If you thrive in a fast-paced environment, love connecting with decision-makers, and excel at driving revenuethis role is for you.

What Youll Do

• Own the entire B2B sales cyclefrom prospecting and cold outreach to negotiation and closing.
• Make outbound calls and craft targeted email outreach to generate and qualify leads.
• Present, demo, and sell a wide range of Microsoft solutions (Microsoft 365, Office Home & Business, Windows & Server Products, and more).
• Build strong relationships with IT managers, procurement teams, operations leaders, and other key decision-makers.
• Overcome objections with confidence and tailor value-based pitches to each clients needs.
• Maintain accurate and organized records in the CRM, ensuring consistent follow-ups and pipeline visibility.
• Achieve and exceed monthly sales targets and KPIs in a high-performance environment.

What You Bring

• At least 1 year of outbound B2B sales experience (software/IT sales preferred).
• Proven ability to manage the full sales cycle independently.
• Familiarity with Microsoft products, cloud services, or SaaS solutions.
• Strong communication, negotiation, and objection-handling skills.
• Experience using CRM tools (HubSpot, Salesforce, Zoho, or similar).
• Driven, proactive, and results-oriented with a strong desire to win.

Nice to Have

• Experience selling Microsoft software or working with a Microsoft Partner.
• Familiarity with prospecting tools like LinkedIn Sales Navigator, Apollo, Lemlist, etc.
• Background in SaaS, cloud solutions, or IT solution selling.