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Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Answer incoming calls and assist customers with inquiries and issues.
  • Provide excellent customer service to ensure customer satisfaction.
  • Document call details and customer interactions accurately.
  • Follow up on customer queries and ensure timely resolutions.
  • Collaborate with team members to enhance service quality and efficiency.

Requirements
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 13 years in a call center or customer service role.
  • Skills and Competencies: Proficient in the English language, strong organizational skills, and effective interpersonal skills.
  • Responsibilities and Duties: Ability to handle high call volumes and multitask effectively.
  • Qualities and Traits: Excellent people skills and a positive attitude towards customer service.
  • Working Conditions: Ability to work in a fast-paced environment with flexible hours including weekends and holidays.
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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