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Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Handle incoming calls and provide effective solutions to customer inquiries.
  • Maintain a high level of customer satisfaction by delivering excellent service.
  • Document and escalate issues as necessary to ensure resolution.
  • Manage customer accounts and provide updates regarding their status.
  • Collaborate with team members to improve call center processes and efficiency.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years of relevant experience in a call center or customer service role
  • Skills and Competencies: Proficient in English language, strong customer service skills, and account management abilities
  • Qualities and Traits: Strong work ethic, excellent people skills, and superior organizational skills
  • Responsibilities and Duties: Ability to handle high call volumes and maintain professionalism
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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