Philippines
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Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Answer incoming customer calls and address their inquiries or concerns.
  • Provide accurate information about products and services to customers.
  • Document and update customer records in the database.
  • Handle customer complaints and escalate issues as necessary.
  • Meet or exceed performance metrics, including call handling time and customer satisfaction.
Requirements
  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 02 years.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and patience while handling customer issues.
  • Responsibilities and Duties: Ability to work effectively in a team environment.
  • Working Conditions: Comfortable working in a fast-paced call center environment.
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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