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Call Center Agent, Manila

Call Center Agent, Manila
Description
Description
  • Handle incoming calls and respond to customer inquiries professionally.
  • Provide accurate information and support to customers regarding products and services.
  • Ensure high levels of customer satisfaction by effectively resolving issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer experience.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Junior (02 years)
  • Skills and Competencies: Proficient in English language, strong customer service orientation, excellent organizational skills, and effective interpersonal skills
  • Responsibilities and Duties: Ability to follow scripts and processes while handling calls
  • Qualities and Traits: Strong work ethic, adaptable, positive attitude towards learning
  • Working Conditions: Fast-paced, target-driven environment
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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