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Call Center Agent, Manila

Call Center Agent, Manila
Description
  • Handle inbound and outbound calls efficiently to assist customers.
  • Respond to customer inquiries and offer accurate information regarding products and services.
  • Resolve customer issues by identifying the root cause and providing effective solutions.
  • Maintain records of customer interactions and escalate issues as necessary.
  • Work collaboratively with team members to meet performance targets and customer satisfaction goals.


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 02 years
  • Skills and Competencies: Proficient in the English language, excellent customer service abilities
  • Skills and Competencies: Strong problem-solving skills
  • Qualities and Traits: Strong work ethic and interpersonal skills
  • Skills and Competencies: Familiarity with call center operations
  • Skills and Competencies: Good organizational skills
Highlights
  • Company name
    Lexie
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Paco BPO & KPO category on Locanto.

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