Philippines

Customer Service Representative, Manila

Customer Service Representative, Manila
Description
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide information about products and services to customers.
  • Handle customer complaints and resolve issues effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.


Requirements
  • Educational Qualifications: High School diploma or equivalent preferred.
  • Experience Level: Entry-Level (02 years).
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Empathy, patience, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment.
  • Working Conditions: Requires availability to work flexible hours, including evenings and weekends.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Paco BPO & KPO category on Locanto.

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