Customer Service Representative, Manila

As a Customer Service Representative, you will provide excellent support to customers, assisting them with inquiries, concerns, and requests. You will follow company procedures to ensure customer satisfaction and deliver a professional experience in every interaction.

• Respond to customer inquiries via calls, chat, or email.
• Provide accurate information and resolve issues efficiently.
• Follow standard procedures and company guidelines.
• Document interactions and escalate concerns when necessary.
• Meet performance metrics for quality, accuracy, and efficiency.
• Maintain a positive and professional attitude at all times.