Nonvoice Call Center Agent - Newbie Friendly, Manila

What's in it for you?

• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Allowance
• Bonuses

Job Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Job Qualifications:

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site..
• Amenable to attending an on-site interview.

Job Types: Full-time, Fresh graduate

Salary: Up to Php30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid trainings
• Pay raise
• Company Events

Schedule:

• 8 hour shift
• Day shift
• Night shift

Education:

• At least HS graduate (old or new curriculum)

Supplemental pay types:

• 13th month salary
• Performance bonus