Customer Service Representative, Manila

Description

Handle customer inquiries via phone, email, and chat with a focus on providing excellent service.
Assist in resolving customer complaints and technical issues in a timely manner.
Maintain thorough knowledge of products and services to effectively communicate with customers.
Collaborate with team members to enhance the customer service experience.
Document customer interactions and follow up on unresolved issues as necessary.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 02 years of customer service experience preferred.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficient in digital communication tools and platforms.
Qualities and Traits: Strong work ethic and ability to handle stressful situations.
Qualities and Traits: Team player with problem-solving abilities.

Highlights

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