Philippines

Call Center Representative - Hybrid/Onsite, Manila

Call Center Representative - Hybrid/Onsite, Manila
Description
  • Respond to customer inquiries and provide timely and accurate information.
  • Effectively troubleshoot and resolve issues to ensure customer satisfaction.
  • Engage with customers to understand their needs and provide appropriate solutions.
  • Maintain detailed documentation of customer interactions and transactions.
  • Collaborate with team members to improve overall customer service experience.


Requirements
  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 02 years in a customer service or call center role
  • Skills and Competencies: Strong customer service and communication skills
  • Skills and Competencies: Problem-solving and critical thinking abilities
  • Skills and Competencies: Team player with the ability to work independently
  • Qualities and Traits: Strong work ethic and professionalism
Highlights
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Call Center Representative - Hybrid/Onsite has been posted in the Paco BPO & KPO category on Locanto.

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