Philippines

Call Center Representative, Manila

Call Center Representative, Manila
Description
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer issues and complaints by taking appropriate actions.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Entry-level (02 years)
  • Skills and Competencies: Proficient in English; Strong customer service and people skills
  • Qualities and Traits: Problem-solving mindset; Organized; Team player
  • Responsibilities and Duties: Ability to work in a fast-paced environment; Adaptability to various customer interaction scenarios
Highlights
Safety Tips
Do not pay a ’prospective employer’ anything in order to secure a job.
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More info about this ad

Call Center Representative has been posted in the Paco BPO & KPO category on Locanto.

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