Customer Service Representative, Manila

Description

Provide exceptional customer service through various channels, including phone, email, and chat.
Resolve customer inquiries and issues in a timely and efficient manner.
Maintain accurate and detailed customer records in the system.
Assist with product returns, exchanges, and general inquiries.
Collaborate with team members to enhance customer satisfaction and improve processes.

Requirements

Educational Qualifications: High School diploma or equivalent preferred
Experience Level: 02 years of experience in customer service
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Ability to handle difficult situations with professionalism
Qualities and Traits: Patient, empathetic, and solution-oriented
Working Conditions: Fast-paced environment, with occasional need for overtime

Highlights

Safety Tips

Be careful with jobs that explicitly state ’no experience needed’.