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Travel Support Specialist – Airline Account (Pasay), Manila

Travel Support Specialist – Airline Account (Pasay), Manila
Description
  • Assist customers with airline bookings, flight changes, cancellations, and special requests.
  • Utilize Global Distribution Systems (GDS) to process reservations and issue tickets.
  • Provide accurate information regarding flight schedules, fares, policies, and travel guidelines.
  • Handle customer concerns with professionalism and efficiency.
  • Meet performance targets on quality, productivity, and customer satisfaction.
  • Ensure compliance with airline policies and standard procedures.
  • At least High School Graduate (college level/graduate preferred).
  • Minimum of 1 year international voice BPO experience handling GDS platforms (Amadeus, Sabre, Galileo, Worldspan, Apollo, Farelogix).
  • Strong English communication and interpersonal skills.
  • Good problem-solving and multitasking ability.
  • Willing to work onsite in Pasay with a shifting schedule.
Highlights
  • Company name
    V-Call Center Link Inc.
  • Job position
    Travel Support Specialist – Airline Account (Pasay)
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Travel Support Specialist – Airline Account (Pasay) has been posted in the Paco BPO & KPO category on Locanto.

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