Customer Service Representative, Manila
Customer Service Representative, Manila
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Manila, Philippines -
Posted: less than a month ago
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Description
- Provide exceptional customer service via phone, email, and chat.
- Address customer inquiries and resolve issues promptly.
- Maintain thorough knowledge of products and services.
- Document interactions in the customer management system.
- Collaborate with team members to enhance customer experience.
- Work flexible hours, including evenings and weekends.
- Educational Qualifications: High school diploma or equivalent; a degree in communications or business is a plus.
- Skills and Competencies: Proficiency in English language, excellent communication, problem-solving abilities, and familiarity with CRM software.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain records, and provide product information.
- Working Conditions: Office environment, flexible scheduling, potential for remote work.
- Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.
Highlights
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Company nameLexie -
Job positionCustomer Service Representative
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