Retail Training Supervisor, Misamis Occidental

Job Summary:

Tecno Mobile is seeking a dynamic and experienced Training Supervisor to lead the development and execution of training programs across our sales channels. The role requires strong communication, organizational, and leadership skills to ensure that promoters, sales coordinators, dealers, and distributors are well-equipped to represent the brand and achieve sales goals.

Key Responsibilities:

Training & Development

• Develop, localize, and update training materials tailored for sales teams, promoters, dealers, and distributors.
• Organize and implement comprehensive training programs, including product knowledge, soft skills, and sales techniques.
• Facilitate training sessions for promoters, Area Sales Coordinators (ASCs), Regional Sales Managers, and external partners.
• Ensure training readiness during new product launches, price drops, marketing campaigns, and seasonal promotions.
• Support promoter performance through regular coaching, feedback, and upskilling activities.

Qualifications:

• Proven experience in training, sales supervision, or field operations in the mobile or consumer electronics industry.
• Experience in content creation, including training manuals and digital materials.
• Familiarity with smartphone technology, retail channel operations, and market dynamics.
• Organized and detail-oriented, with strong data analysis and reporting skills.
• Proficiency in MS Office (Excel, PowerPoint), social media management, and mobile navigation tools.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.