Non Voice-Sales and Service Associate-Open for HS Graduate, Navotas

Customer Service Representative Retail

Metro Manila | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.

Responsibilities:

Handle customer inquiries via phone, email, or chat

Provide product and pricing information

Assist with orders, returns, and exchanges

Maintain accurate records of transactions

Escalate complex issues to supervisors

Meet quality, productivity, and customer satisfaction standards

Schedule & Training:

Shifts may include nights, weekends, and holidays

Paid training on retail systems and processes

Requirements:

At least High School or Senior High School graduate

Strong English communicationCustomer-focused and detail-oriented

Basic computer and multitasking skills

Willing to work onsite in Metro Manila

Why Join Us

Competitive pay and incentives

Opportunities for career growth and skill development

Supportive, team-oriented work environment

Apply Now

Grow your retail customer service career at Caldwell and help clients with smooth shopping experiences.