Pure Non-Voice – Booking & Reservations – Beginner Friendly, Malabon

We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required.

Key Responsibilities

• Process booking and reservation requests through online systems
• Update, modify, or cancel reservations as needed
• Respond to customer inquiries via chat or email only
• Ensure all booking details are accurate and complete
• Follow step-by-step guidelines and company procedures
• Maintain organized records and data entries
• Coordinate with internal teams when necessary

Qualifications

• No prior experience required (training will be provided)
• Basic computer skills and ability to navigate online systems
• Good written communication skills
• Attention to detail and accuracy
• Willingness to learn and follow instructions
• Ability to work independently and manage simple tasks

Preferred (But Not Required)

• Experience with booking platforms or data entry
• Basic understanding of customer service concepts
• Familiarity with email or chat support tools

What We Offer

• Pure non-voice work (no calls)
• Beginner-friendly role with training provided
• Fixed or flexible shifts (depending on account)
• Opportunity to gain experience in booking and reservation systems
• Supportive team and clear workflows

Job Types: Full-time, Permanent, Fixed term, Fresh graduate

Benefits:

• Flexible schedule
• Flextime
• On-site parking
• Paid training
• Pay raise
• Transportation service provided