Customer Service Representative (NO MOCK CALL) - OPEN FOR …, Muntinlupa

Description

Provide exceptional customer service via various channels including chat and email.
Assist customers with inquiries, troubleshooting, and issue resolution.
Maintain records of customer interactions and follow up on outstanding issues.
Collaborate with team members to improve customer satisfaction and operational efficiency.
Educate customers about products and services, ensuring they have the information needed.

Requirements

Educational Qualifications: High school diploma or equivalent preferred.
Experience Level: 02 years of customer service experience preferred.
Skills and Competencies: Proficient in English; strong problem-solving skills; experience with Salesforce is a plus.
Qualities and Traits: Excellent communication skills; team player; adaptable to changing environments.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Working Conditions: Remote work environment with flexible scheduling options.

Highlights

Company name

STACKph
Job position

Customer Service Representative (NO MOCK CALL) - OPEN FOR ALL | Virtual Processing

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