Philippines

Call Center Representative, Muntinlupa

Call Center Representative, Muntinlupa
Description
Description
  • Handle inbound and outbound calls to assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues promptly.
  • Document all interactions in the customer relationship management system.
  • Work collaboratively with team members to enhance customer satisfaction.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Entry-level, 0-2 years of experience.
  • Skills and Competencies: Excellent verbal communication and active listening skills.
  • Qualities and Traits: Empathetic, patient, and detail-oriented.
  • Responsibilities and Duties: Ability to multi-task and manage time effectively.
  • Working Conditions: Comfortable working in a fast-paced environment.
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Call Center Representative has been posted in the Muntinlupa BPO & KPO category on Locanto.

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