Customer Service Representative, Muntinlupa

Description

Assist customers with inquiries and provide accurate information about products and services.
Handle customer complaints and resolve issues promptly and efficiently.
Maintain customer records and document interactions in the system.
Process orders and provide updates on shipping statuses.
Collaborate with other departments to enhance customer satisfaction.

Requirements

Educational Qualifications:High/Senior High School diploma or equivalent.
Experience Level:02 years of customer service experience preferred.
Skills and Competencies:Strong communication and interpersonal skills.
Skills and Competencies:Proficient in using customer service software and Microsoft Office Suite.
Qualities and Traits:Empathetic, patient, and solution-oriented mindset.
Working Conditions:Fast-paced environment with occasional high volumes of customer interactions.

Highlights

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