Philippines
Help Center
Post free ad

Customer Service Representative, Muntinlupa

Customer Service Representative, Muntinlupa
Description
A Call Center Representative is responsible for handling customer inquiries, providing product or service information, resolving concerns, and ensuring customer satisfaction through professional communication. Representatives may handle inbound or outbound calls depending on the account assigned.


Key Responsibilities:
  • Answer inbound and/or make outbound customer calls
  • Assist customers with inquiries, complaints, and requests
  • Provide accurate information about products, services, and accounts
  • Resolve customer issues in a professional and timely manner
  • Document customer interactions in the system
  • Follow company policies and quality standards
  • Meet performance metrics such as attendance, productivity, and customer satisfaction


Qualifications:
  • College Graduate or Undergraduate
  • At least High School or Senior High School graduate
  • With or without BPO experience
  • Good to excellent communication skills
  • Basic computer and typing skills
  • Willing to work onsite and on shifting schedules


Skills Required:
  • Strong communication and listening skills
  • Customer service orientation
  • Problem-solving abilities
  • Patience and adaptability
  • Ability to multitask and work under pressure


Benefits:
  • Competitive salary package
  • Paid training
  • HMO
  • Night differential and incentives
  • Career growth opportunities
  • 13 Month Pay
Highlights
  • Company name
    Orbit
  • Job position
    Customer Service Representative
Safety Tips
Be careful with multilevel marketing programs, and their income projections.
1 / 10
Related searches
More info about this ad

Customer Service Representative has been posted in the Muntinlupa BPO & KPO category on Locanto.

Right now, this is the only ad posted in this category in Muntinlupa.

Interested in more? Widen your search to view ads in nearby areas of Muntinlupa. This includes BPO & KPO in Alabang, Sucat and Poblacion. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.