Spanish VIP Shippers Specialist, Muntinlupa

COMPANY PROFILE: The most famous Shipping and freight forwarding company known worldwide. This logistics firms ship items, goods and cargo via air, land and sea. It offers full services like shipping goods, storage, and complete supply chain help to customers worldwide. It's in the Fortune 500 list and one of the biggest logistics companies on earth. To grow fast in Spanish markets, they are opening a new office in Manila.

Position: Spanish VIP shippers Specialist

Department: Membership Club

Industry: French Logistics Firm

Location: Muntinlupa City

Schedule: Night Shift

Salary: Php 90,000 - Php 100,000

Work Set-up: Hybrid (2 days work from Home)

JOB REQUIREMENTS:

Open to Filipino and foreign nationals with a permanent visa in the Philippines

Proficient in both Spanish and English communication.

Bachelors degree in any related courses.

Background in shipping, logistics, freight, or supply chain is an advantage

Having customer service experience is a big PLUS.

Can start as soon as possible.

JOB RESPONSIBILITIES:

Work as Spanish Concierge for the shipments.

Help customers reschedule the pick up of deliveries.

Assist Spanish clients if they prefer email, chat or Calls.

Provide notification to Spanish clients regarding Estimated delivery times.

Provide freight cost estimates and quotation to Spanish Clients.

Provide updates on confirmed booking and successful delivery of cargos.

Guide customers on requirements for sensitive or oversized cargo.

Help Spanish customers how to navigate the Mobile Online App for easy booking.

RECRUITMENT PROCESS (Online Process):

Initial screening

Online interview via MS Teams

Final assessment

Job offer

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