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Customer Service Representative (No Experience Required), Muntinlupa

Customer Service Representative (No Experience Required), Muntinlupa
Description
Key Responsibilities
  • Manage inbound calls from customers regarding account inquiries, transactions, and basic troubleshooting
  • Provide accurate information and professional guidance to ensure a seamless customer experience
  • Escalate complex concerns to the appropriate team or department when necessary
  • Accurately document customer interactions and monitor pending concerns for resolution
  • Support ongoing improvements in customer service processes and service delivery standards


Qualifications
  • Fresh Graduates or No BPO experience are welcome to apply
  • Strong communication and interpersonal skills
  • Excellent problem-solving and critical thinking abilities
  • Proficient in Microsoft Office applications
  • Able to work in a fast-paced setting and adjust to shifting priorities
  • Fluent in English



Highlights
  • Company name
    Dynamic Talent Solutions
  • Job position
    Customer Service Representative (No Experience Required)
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Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.
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