Customer Service Agent in Call Centers. Salary upto 25K-40K., Muntinlupa

Description

Provide exceptional customer service over the phone to resolve inquiries and issues.
Maintain a high level of product knowledge to assist customers effectively.
Handle customer complaints with professionalism and empathy.
Document all interactions and ensure follow-up as needed.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: 3-5 years of experience in customer service, preferably in a call center environment.
Skills and Competencies: Excellent communication and interpersonal skills.
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Qualities and Traits: Strong problem-solving skills and a customer-centric attitude.

Highlights

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