Spanish Bilingual Csr - Salary upto 120K. Apply Now., Muntinlupa

Description

Assist customers in both Spanish and English across various platforms, ensuring high-quality service
Resolve customer inquiries and complaints promptly and effectively
Maintain detailed records of customer interactions and transactions
Collaborate with team members to improve service processes and customer satisfaction
Stay updated on product knowledge and company policies to provide accurate information

Requirements

Educational Qualifications: Diploma in a relevant field
Experience Level: 35 years of experience in customer service
Skills and Competencies: Bilingual in Spanish and English, excellent communication skills
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
Qualities and Traits: Empathetic, patient, and customer-oriented attitude
Working Conditions: Fast-paced environment with occasional overtime required

Highlights

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