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Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc., Muntinlupa

Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc., Muntinlupa
Description
Description
  • Provide exceptional customer service support to Spanish-speaking clients.
  • Manage inbound and outbound communications, addressing client inquiries and issues effectively.
  • Document customer interactions and feedback in the CRM system.
  • Collaborate with other departments to resolve customer concerns.
  • Assist in training new team members on bilingual support practices.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 5-7 years of experience in customer service roles.
  • Skills and Competencies: Fluency in both Spanish and English, excellent communication skills.
  • Qualities and Traits: Empathetic, detail-oriented, and able to work in a fast-paced environment.
  • Responsibilities and Duties: Ability to handle multiple customer interactions simultaneously.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc.
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