Customer Service Representative Hiring in Manila & Cebu, Muntinlupa

Description

Provide excellent customer service through phone, email, and chat support.
Handle customer inquiries, complaints, and feedback professionally and efficiently.
Maintain records of customer interactions and transactions in the database.
Collaborate with team members to improve the overall customer experience.
Follow up with customers to ensure their issues are resolved to their satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field
Experience Level: 1-3 years of experience in customer service
Skills and Competencies: Strong communication and interpersonal skills
Qualities and Traits: Patience, empathy, and a customer-first mindset
Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment
Working Conditions: Must be available to work flexible hours, including weekends

Highlights

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