Customer Service Associate Hiring for Top Bpo's., Muntinlupa

Description

Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and issues in a timely and efficient manner.
Maintain accurate records of customer interactions and service requests.
Collaborate with team members to improve overall customer satisfaction.
Identify and escalate complex issues to the appropriate department for resolution.

Requirements

Educational Qualifications: Bachelors degree in a relevant field
Experience Level: 13 years of experience in customer service
Skills and Competencies: Excellent communication and interpersonal skills
Skills and Competencies: Proficient in using customer service software and tools
Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
Working Conditions: Must be able to work in a fast-paced environment

Highlights

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