Call Center Representative. Salary upto 20K-30K, Muntinlupa

Description

Handle inbound and outbound customer calls effectively and professionally.
Provide accurate information and assist customers with inquiries and issues.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.
Achieve individual and team call targets and performance metrics.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in a call center or customer service environment.
Skills and Competencies: Strong verbal and written communication skills.
Skills and Competencies: Proficiency in using call center software and CRM tools.
Qualities and Traits: Patience and empathy towards customers.
Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.

Highlights

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