Quality Assurance Analyst, Muntinlupa
Quality Assurance Analyst, Muntinlupa
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Muntinlupa, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Design and implement testing strategies to ensure software quality.
- Conduct audits and evaluations of processes in the contact center environment.
- Collaborate with development teams to identify and resolve defects.
- Analyze billing processes to maintain compliance with industry standards.
- Prepare detailed documentation and reports based on testing results.
Requirements
- Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field
- Experience Level: 35 years
- Skills and Competencies: Proven experience in quality assurance in BPO and contact center operations
- Skills and Competencies: Familiarity with auditing processes and insurance industry standards
- Qualities and Traits: Strong analytical skills with attention to detail
- Skills and Competencies: Excellent communication skills to effectively convey quality issues
Highlights
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Company nameRecruitify_HR -
Job positionQuality Assurance Analyst
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