Customer Service Insurance Agent, Muntinlupa

Key Responsibilities:

• Serve as the primary point of contact for policyholders, addressing inquiries via phone, email, or chat
• Explain insurance products, coverage options, policy terms, and conditions clearly and accurately
• Assist customers with policy applications, renewals, endorsements, and cancellations
• Process insurance claims, provide status updates, and guide clients through the claims process

Qualification:

• At least 1 year experience for customer service, recommended to have insurance background particularly life and retirement.
• Work Arrangement: Hybrid (3x onsite, 2x WFH)
• Work Location- Alabang or Muntinlupa