Customer Service Insurance Agent, Muntinlupa
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Muntinlupa, Philippines -
Posted: less than a month ago
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Job Description:
In this role, you will bridge the gap between complex insurance policies and policyholder needs, delivering seamless service through a mix of empathy and digital efficiency.
-Handle inbound inquiries via phone, chat, and email regarding policy coverage, limits, and exclusions.
-Act as the first point of contact for claims, gathering essential data and setting customer expectations for the next steps in the adjudication process.
- Guide customers on how to use self-service portals and mobile apps to manage their accounts.
Requirements/Qualifications:
-Minimum of 1 year experience in Customer Service (Particularly with background in insurance, life and retirement account.
Work Arrangement: Hybrid (3x Onsite, 2x Work From Home)
Work Schedule: Monday-Friday (8:00AM-9:00PM EST)
Location: Alabang, Muntinlupa
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Company nameBravissimo Resourcing Inc. -
Job positionCustomer Service Insurance Agent
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