Customer Service and Call Center Jobs: Customer Service …, Manila City

✅ Government-mandated benefits ✅ 13th Month Pay ✅ 15 Vacation Leaves and 5-7 Sick Leaves upon regularization ✅ HMO with annual physical exam and additional dental plan ✅ Guaranteed work-life balance COMPANY PROFILE: A top-tier customer service provider known for delivering exceptional support solutions. We specialize in enhancing client satisfaction and fostering lasting relationships through outstanding communication and efficient problem-solving. Position: Customer Service Representative (CSR) Company Industry: Customer Support and Business Process Outsourcing Work Location: Manila Salary: Php 20,000 - 28,000 (Negotiable) Work Set-Up: On-site JOB REQUIREMENTS: ???? Bachelors degree in any field (undergraduates with relevant experience are welcome to apply) ???? Excellent communication skills, both verbal and written ???? Strong problem-solving abilities and customer-first attitude ???? Proficiency in using customer service tools and CRM platforms is an advantage ???? Ability to handle high-pressure situations with professionalism JOB RESPONSIBILITIES: ???? Respond to customer inquiries via phone, email, or chat in a timely and professional manner ???? Resolve customer complaints by identifying the issue, providing solutions, and ensuring satisfaction ???? Maintain accurate records of customer interactions, transactions, and feedback ???? Collaborate with internal teams to address complex customer concerns effectively ???? Ensure adherence to company policies, standards, and performance metrics RECRUITMENT PROCESS: ???? Initial Interview: Online ???? Skills Assessment: Online ???? Final Interview: Online How to Apply: Send your resume to