Seeking: Japanese Bilingual Team Lead (Php 50,000 - Php …, Makati

Company Profile: A know BPO Company providing an online gaming, customer support, internet security and web support solutions for almost 20 years Position: Japanese Bilingual Team Lead Industry: BPO Company Location: Makati Salary: Php 50,000 - Php 60,000 Negotiable Schedule: Shifting WorkSet-up: Onsite JOB REQUIREMENTS: ✔️Filipino or Filipino-Japanese who is business level in Japanese and with English communication skills ✔️Bachelors degree or Open to undergraduate of any course ✔️JLPT N1 , N2 passer/level, Half-Filipino/Half-Japanese ✔️With 6 months - 5 years relevant work experience ✔️Preferably Experience in customer service or BPO Industries JOB RESPONSIBILITIES: ✔️Analyse and demonstrate a clear understanding of business processes, services, products, and client profiles. ✔️Monitor the quality of work on team and individual level, Strictly implemented key performance on various projects. ✔️Act as a Subject Matter Expert or QA - Handle and analyse escalation/concerns and provide possible solutions ✔️Analyse common customer issues ✔️Perform other administrative task to be designed by Management RECRUITMENT PROCESS (ONLINE PROCESS): ✔️Paper screening ✔️Pre-Employment Exam (Personality test, IQ test etc) ✔️Initial Interview (HR) ✔️Final Interview (Operations Manager and Operations Director) ????APPLY NOW???? Please send and contact us on the below contact details. Email: Contact number: 09176381943 Look for Maru