Front Desk Officer - Ayala Property in Makati

URGENT HIRING

Front Desk Officer

Location: Makati

Starting Salary: 20 000

• Assist the Unit Owner/Resident on an efficient and timely manner
• Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation,
• Community Activities, Property Amenities and other common knowledge.
• Assists and screen Owner/Residents visitors and/or contractor.
• Screen and process inside and outside pick up of items and parcels received for both owner/residents and Admin staff.
• Screen and assist food deliveries for both unit owner/resident and Admin staff.
• Process sending and recording of unit owner/Residents utility bill.
• Efficient and timely scheduling of Service Request for all maintenance concerns.
• Efficient and timely scheduling of Pest Control and FDAS.
• Act with a sense of urgency in cases of emergency, calamities and other unforeseen events.
• Works together with Security concerning unit violation, parking and other Security concerns.
• Act as Receptionist during Saturday Activity (Zumba/Yogalates)
• Act as Receptionist, Usher, and Host during Community events on as needed basis
• Make Incident Report on as needed basis.
• Proper dissemination of information of residents thru verbal, text, email communication
• Updating information board (Bulletin, Elevator, LCD)
• Smile and greet the customers depending on the time of the day
• Ensures consistency in delivering and providing excellent customer service
• Complies with the companys Code of Conduct
• Performs such other tasks as may be assigned from time to time