Customer Service Manager, Albay
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Albay, Philippines
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Posted: 02 Dec
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SUMMARY
The ideal candidate is responsible for overseeing and managing all aspects of customer service within the Department Store with a primary focus on delivering customer experiences. This includes developing and implementing strategies to enhance customer satisfaction, loyalty, and advocacy.
KEY RESPONSIBILITIES
- To develop and implement strategies to enhance customer satisfaction and loyalty.
- To ensure that the store's customer service operations run smoothly and efficiently.
- To foster positive and welcoming atmosphere for customer.
- To be able to take ownership of tasks and proactively seek out opportunities for improvement.
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Company nameExcellent MSG, Inc.
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Job positionCustomer Service Manager
Customer Service Manager has been posted in the Manila BPO & KPO category on Locanto.
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