Store Manager, Manila

As a Store Manager, you will oversee all aspect of store operations to ensure profitability, customer satisfaction, and a positive work environment. Your primary goal will be to drive sales, manage inventory, and lead a team of retail associates to deliver exceptional service and achieve business objectives.

Key Responsibilities:

• Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
• Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.
• Create and maintain a welcoming and visually appealing store environment that reflects the brand image.
• Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.
• Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
• Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.
• Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
• Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning.
• Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.

Benefits:

1. Excellent company culture
2. Free accommodation & Devices program
3. High incentive program
4. Stock Option Program
5. Work with local & international brands
6. Opportunities for promotion

Company Intro:

Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:

Nestl | Unilever | URC | Monde Nission | Del Monte 

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock