Mental Health Counselor | Makati

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Mental Health Counselor facilitates programs to improve the mental health and well-being of clients.

Why Join MedGrocer?

You will have the autonomy to handle engaging projects and grow your skills in a fast-paced health tech environment while managing the end-to-end implementation of mental health programs. Your work in designing holistic interventions directly contributes to our mission of enhancing the lives of patients through our digitally-enabled platform.

Key Responsibilities

• Ensures that consultations and psychotherapy are aligned with MedGrocer’s scheduling system and teleconsultation protocols.
• Collaborates with the Mental Health team for client triaging and escalations, and develops holistic mental health interventions for clients.
• Coordinates with the Mental Health team and company representatives to align on protocols, provide operational reports, and assist in other requests related to the mental health program.
• Assesses clients’ mental and emotional well-being through wellness check-ins and emergency handling.
• Monitors program effectiveness and suggests necessary improvements to further develop current systems.

Application Process

Our application process typically takes one to three weeks, depending on your availability and progress:

Step 1: Submit your application form and complete the online assessment within seven days. Afterwards, results are shared in one to three business days.

Step 2: Qualified candidates attend a full-day onsite evaluation. Please arrive at the venue between 8:00 AM and 9:00 AM. The detailed schedule is as follows:

Initial Assessment

• 8:00 AM - 10:00 AM: Onsite Assessment in 30-minute Batches
• 10:30 AM – 12:00 PM: HR Panel Interview

Supplementary Assessment (as needed)

• 12:00 PM – 1:00 PM: Lunch Break
• 1:00 PM – 4:00 PM: One-on-One Interviews
• 4:00 PM – 5:30 PM: CEO Forum

Progression depends on performance at each stage. HR will notify you if your evaluation concludes early.

Step 3: Final review and background checks occur within three business days. Additional interviews may be requested.

Step 4: Receive final results within five to seven business days.