QA Manager, Makati

The QA Manager owns quality across all Mercola products — web (React/TypeScript), mobile (React Native iOS & Android), and backend APIs (NestJS/Python). This role leads the entire Manila QA team, defines test strategy, establishes quality gates across all environments (Dev → Staging → UAT → Production), and drives test automation adoption. The QA Manager is the final sign-off authority for production releases and reports quality metrics directly to leadership.

Key Responsibilities

Test Strategy & Quality Governance

• Define and maintain comprehensive test strategy spanning web, mobile, and API workstreams
• Establish quality gates for each environment with clear pass/fail criteria
• Own the release sign-off process for production deployments
• Define and track quality metrics: defect density, test coverage, defect escape rate, regression pass rate
• Conduct risk-based test planning based on feature criticality
• Establish bug severity and priority classification standards; manage defect triage process

Team Management & Leadership

• Manage and mentor the Manila QA team
• Lead daily standup for the Manila team
• Conduct performance reviews and create career development plans
• Manage QA capacity planning aligned with sprint scope and release schedule
• Coordinate with Engineering teams on cross-team quality initiatives

Test Automation Strategy

• Own the test automation roadmap targeting >70% automation coverage
• Guide automation framework selection and implementation
• Ensure automated tests are integrated into CI/CD pipelines
• Establish automation standards for API, UI, and mobile testing