IT Technical Support, Albay

Description

Provide technical support and troubleshooting assistance to end-users regarding hardware and software issues.
Install, configure, and maintain computer systems, networks, and associated peripheral equipment.
Document and track issues and resolutions in a ticketing system.
Assist in the onboarding of new employees with IT setup and training.
Monitor and maintain computer systems and networks to ensure optimal performance.

Requirements

Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field.
Experience Level: 02 years of experience in IT support or relevant internships.
Skills and Competencies: Strong troubleshooting skills and knowledge of operating systems.
Qualities and Traits: Excellent communication skills and a customer-oriented attitude.
Responsibilities and Duties: Ability to work effectively in a team environment and independently when required.
Working Conditions: May require occasional evening or weekend shifts to provide support.

Highlights

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