Reservation Manager, Lapu-Lapu

A Reservation Manager oversees and manages booking processes for a hotel, restaurant, or travel service, ensuring a seamless and efficient customer experience. They handle customer inquiries, coordinate with other departments, and optimize booking systems to maximize revenue and guest satisfaction.

Key Responsibilities:

• Manage and monitor reservation systems to ensure accurate bookings.
• Handle customer inquiries and resolve booking-related issues promptly.
• Coordinate with sales, front desk, and operations teams to ensure smooth operations.
• Optimize room or service availability to maximize revenue.
• Prepare reservation reports and analyze trends for improvement.
• Train and supervise reservation staff, ensuring high customer service standards.