IT Support Assistant, Benguet

• Attends to the day-to-day IT-related issues at the assigned Registry of Deeds (RD).
• Ensures continuous and smooth IT operations of the assigned RD.
• Provides maintenance support of all IT Infrastructure and Site Support facilities of the assigned RD.
• Communicates with Headquarters for the resolution of operational incidents encountered.
• Coordinates all IT activities and operations inherent to the continuous operation with direct reporting to the Area Supervisor.
• Prepares the Operations report on a weekly and monthly basis.
• Participates in the daily IT operations of the site.
• Monitors and maintains site inventory of supplies and assets.
• Responds in a timely manner to all IT-related requests, such as technical problems and inquiries from LRA personnel.
• Provides an updated list of installed, delivered, and pulled out IT equipment.
• Assets are properly tagged, and an updated inventory of these assets is kept and maintained.
• Critical incidents in sites are resolved immediately.
• ICN closure rate should be within 24 hours (within the same day). Regular incidents at sites are resolved in a timely manner.
• Submits Daily/Weekly/Monthly/Quarterly Site reports, Deposit Slip.
• Prepayment documents ensure 100% accomplishment of the site logbook reports.
• Performs all other related duties that may be assigned from time to time.

Qualifications:

• At least 2nd yr College undergraduate of Information Technology or any related course.
• Fresh graduates are welcome to apply
• To be assigned in Registry of Deeds - Benguet Province.
• Highly motivated and has the ability to coordinate.
• Must be highly organized and systematic individual.
• Must have a sense of urgency and initiative.
• Able to cope with pressures and deadlines.
• Working Condition / Schedule 8 am-5 pm Monday Friday (required to render overtime if needed).