Retail Assistant, Iloilo

Description

As a Retail Assistant, you will be responsible for delivering exceptional customer service, supporting the day-to-day operations of the store, and ensuring that the store environment is clean, organized, and welcoming. You will assist customers with product selection, handle transactions, and help with stock management.
Key Responsibilities:
Customer Service:
Greet and assist customers in a friendly and professional manner.
Help customers find the products they are looking for and provide information about product features and benefits.
Handle customer queries, complaints, and returns efficiently and professionally.
Offer personalized recommendations and upsell where appropriate.
Sales and Stock Management:
Assist with merchandising products on the shop floor, ensuring they are attractively displayed and well-stocked.
Check stock levels and report low inventory to management.
Assist with receiving, unpacking, and organizing new stock deliveries.
Point of Sale (POS) Operations:
Operate the cash register and handle customer transactions, including cash, credit/debit card payments, and returns.
Process refunds, exchanges, and store credits as per company policy.
Store Maintenance:
Maintain cleanliness and organization of the sales floor, including shelves, displays, and fitting rooms.
Ensure the store is tidy, safe, and complies with health and safety standards.

Highlights

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