Retail Assistant, Iloilo

A Retail Assistant is responsible for providing excellent customer service, maintaining a clean and organized store environment, assisting customers with purchases, and supporting the overall daily operations of the store. The role involves working closely with customers to meet their needs while upholding the store's policies and standards.

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Key Responsibilities:

Customer Service:

Greet and engage customers in a friendly and professional manner.

Assist customers in finding products and provide product information.

Resolve customer inquiries and complaints efficiently.

Sales Support:

Process transactions accurately using the cash register or POS system.

Upsell and cross-sell products to meet sales targets.

Promote ongoing sales, discounts, and loyalty programs.

Stock Management:

Assist in restocking shelves and ensuring merchandise is displayed attractively.

Conduct stock checks and report shortages to the management.

Help with inventory counts and stockroom organization.

Store Maintenance:

Ensure the store is clean, organized, and visually appealing.

Report any maintenance or safety issues to the appropriate department.

Follow health and safety guidelines.

Team Collaboration:

Work effectively as part of a team to meet store goals.

Support new team members by providing guidance and training when required.