Sales Assistant, Iloilo

A Sales Assistant supports the sales team by ensuring smooth operations, maintaining customer satisfaction, and achieving sales goals. They handle a mix of administrative tasks, customer service, and sales-related activities to enhance the efficiency of the sales process.

Key Responsibilities:

Customer Service:

• Greet and assist customers in-store, over the phone, or via email.
• Provide product information, answer inquiries, and address customer concerns promptly.
• Process transactions, returns, and exchanges efficiently.

Sales Support:

• Assist in achieving sales targets by identifying customer needs and recommending suitable products.
• Maintain knowledge of current promotions, products, and inventory.
• Upsell or cross-sell products to increase sales.

Inventory Management:

• Monitor stock levels and notify management of shortages.
• Help with inventory organization, restocking shelves, and setting up displays.

Administrative Duties:

• Maintain accurate sales records and prepare reports as required.
• Process orders and assist with order tracking and delivery coordination.
• Handle general office tasks, such as data entry and filing.

Merchandising and Store Maintenance:

• Ensure the store is clean, organized, and visually appealing.
• Assist in creating and arranging displays to attract customers.